General
- How can I get the points for "MYAKU-PO!"?
- When would be the period for earning "MYAKU-PO!"?
- Are there any expiration date for MYAKU-PO! collected?
- Are there any upper or lower limit for the points to be earned?
- Can I check the history regarding the points earned?
- Are there any places that I can earn and use the "MYAKU-PO!" other than the venue of EXPO?
Collecting from existing point services
- I requested for point exchange, and what do I have to do after that?
- Are there any upper or lower limit to redeem points?
- I exchanged points from third-party point service provider to "MYAKU-PO!", but it has not been reflected on the "MYAKU-PO!" app.
- I am not sure whether the point exchange process has been done. How can I check it?
- I entered the wrong amount of points to be redeemed and it has been processed. What should I do?
- I would like to cancel the point exchange from third-party point service provider.