On collecting MYAKU-PO!

General

• How can I get the points for "MYAKU-PO!"?
• When would be the period for earning "MYAKU-PO!"?
• Are there any expiration date for MYAKU-PO! collected?
• Can I check the history regarding the points earned?
• Are there any places that I can earn and use the "MYAKU-PO!" other than the venue of EXPO?
• What is the rebate rate for the points?

Collecting from stores and events

• The QR code reader cannot be launched.
• I cannot read the QR code for earning points.
• Are there any upper or lower limit for the points to be earned?
• What should I do if points are mistakenly charged to my account?

Collecting from existing point services

• I requested for point exchange, and what do I have to do after that?
• Are there any upper or lower limit to redeem points?
• I exchanged points from third-party point service provider to "MYAKU-PO!", but it has not been reflected on the "MYAKU-PO!" app.
• I am not sure whether the point exchange process has been done. How can I check it?
• I entered the wrong amount of points to be redeemed and it has been processed. What should I do?
• I would like to cancel the point exchange from third-party point service provider.