Regarding to EXPO2025 MYAKU-PO!

About the business

• What is EXPO digital wallet?
• What is "MYAKU-PO!" ?
• What are the differences between "MYAKU-PE!", "MYAKU-PO!" and "MYAKU-N!"?
• Is there an official website for "MYAKU-PO!"?
• Who is the major operator of "MYAKU-PO!"?
• Can I accumulate experience points for Myaku-Myaku Reward Program using the MYAKU-PO!?

Apps

• I don't know how to download the app.
• The app cannot be launched.
• I can't update the app.
• Do we need to pay for the "MYAKU-PO!" apps?
• Is there any user manual?
• I don't know how to use "MYAKU-PO!". (In general)

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Device

• What should I do if I changed the phone number, and/or the device that has "MYAKU-PO!" installed? Do I need to transfer the data in advance?
• What should I do if the phone installed "MYAKU-PO!" has been stolen (or lost)?
• Can the app "MYAKU-PO!" be used in devices like feature phones or tablets?
• Can smartphones overseas be used?

Security and unauthorized usage

• Are there any security measures be taken?
• What should I do if PIN code is locked?
• Can I stop "MYAKU-PO!" being used if unauthorized access to the app is found?
• Can you check for me if I found any "MYAKU-PO!" transaction records that I cannot remember using it?

Participating

• Are there any requirements for participation? Can everyone participate?
• Can anyone aged below 18 join? Are there any age limitation on using "MYAKU-PO!"?
• Can users join from anywhere in Japan?
• Can users join from anywhere outside japan?

Other app functions

• How can I check the terms of service of the app?
• Where can I make enquiry regarding to the points?
• I would like to have answers by phone. Are there any hotlines?
• What kind of information am I receiving in notification?
• Can I restrict the type of information being pushed to notification?
• Can the push notification be stopped?

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