Regarding to EXPO2025 MYAKU-PO!

About the business

• Is there an official website for "MYAKU-PO!"?
• Who is the major operator of "MYAKU-PO!"?
• What are the differences between "MYAKU-PE!", "MYAKU-PO!" and "MYAKU-N!"?
• What is EXPO digital wallet?
• What is "MYAKU-PO!" ?

Apps

• The balance on home screen has not been refreshed.
• The app cannot be launched.
• What is Membership number? Where can I find it?
• Are there any stores that can teach me how to use "MYAKU-PO!"?
• Is there any user manual?
• Can "MYAKU-PO!" be used in digital wallet app only?

See all 11 articles

Device

• What should I do if the phone installed "MYAKU-PO!" has been stolen (or lost)?
• Can smartphones overseas be used?
• What should I do if I changed the phone number, and/or the device that has "MYAKU-PO!" installed? Do I need to transfer the data in advance?
• Can the app "MYAKU-PO!" be used in devices like feature phones or tablets?

Security and unauthorized usage

• What should I do if PIN code is locked?
• Can I stop "MYAKU-PO!" being used if unauthorized access to the app is found?
• Can you check for me if I found any "MYAKU-PO!" transaction records that I cannot remember using it?
• Are there any security measures be taken?

Participating

• Can users join from anywhere in Japan?
• Can users join from anywhere outside japan?
• Can anyone aged below 18 join? Are there any age limitation on using "MYAKU-PO!"?
• Are there any requirements for participation? Can everyone participate?

Other app functions

• Please tell me how are the personal information collected in-app is handled.
• How can I check the terms of service of the app?
• Where can I make enquiry regarding to the points?
• I would like to have answers by phone. Are there any hotlines?
• Can the push notification be stopped?
• What kind of information am I receiving in notification?

See all 7 articles