Please check the following:
- Is your network connection working?
- Are you using the camera inside the "MYAKU-PO!" app?
- Are you scanning the QR code within 60 seconds of it being displayed?
[Note]
- Scanning at the moment the QR code screen switches may result in an error.
Please wait for the screen to refresh and then scan using the camera inside the "MYAKU-PO!" app.
- If the QR code screen has not been refreshed, please request the store staff to refresh it.
- Please be aware that points cannot be granted afterwards if QR code scanning fails.
- Is your network connection working?
- Are you using the camera inside the "MYAKU-PO!" app?
- Are you scanning the QR code within 60 seconds of it being displayed?
[Note]
- Scanning at the moment the QR code screen switches may result in an error.
Please wait for the screen to refresh and then scan using the camera inside the "MYAKU-PO!" app.
- If the QR code screen has not been refreshed, please request the store staff to refresh it.
- Please be aware that points cannot be granted afterwards if QR code scanning fails.