Usage approval information may be temporarily recorded twice, and your Myaku-pe balance may be subtracted. Please note that it may take some time for corrections to be made.
■In case of temporary double counting
- At some stores, usage approval information may be sent twice: once when using the service and once when the product is shipped.
・If there is a change in the usage amount, usage approval information may be sent again.
If the issue is not resolved after waiting for a while, please contact the Myaku-pe Call Center.
[Myaku-pe Call Center]
Phone number: 0570-050-389
Reception hours: Weekdays 9:00-18:00 (excluding Saturdays, Sundays, holidays, and New Year's holidays)