There may be a delay in notification from the store to our bank of refund requests (hereinafter referred to as return information), and it may take time for the refund to be processed.
■If refund cannot be confirmed
1. Please check the notification status of return information with the store you use.
2. Our bank will issue a refund as soon as we receive the return information from the store.
3.Please note that it may take some time for cancellation information to be reflected.
If the issue is not resolved within a few days, please contact the Myaku-pe Call Center.
[Myaku-pe Call Center]
Phone number: 0570-050-389
Reception hours: Weekdays 9:00-18:00 (excluding Saturdays, Sundays, holidays, and New Year's holidays)